Scheduling can be a very complex thing. There are so many variables and so many things that can happen between 5:00 p.m. and 7:00 a.m. the next day that it is not possible, as a routine matter, to promise a certain time of day for the arrival of the team at you home. Most clients provide a key in order that they need not concern themselves that the arrival of the team will be "out of synch" with their schedule. A call to the office the morning of the scheduled cleaning (after 8:00 a.m.) should provide the approximate time the team will arrive that day.
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